Privacy Policy

Introduction :

Maverik HCM Solutions LLP (Maverik HCM) provides an HRMS application that is used by our customers to manage HR activities. This privacy policy applies to all our customers as well as other general users, cloud customers, on-premise customers, website visitors and mobile app users. Our Privacy Policy describes how our products collects, uses and discloses information, and what choices you have with respect to the information.


We at Maverik HCM Solutions LLP (Maverik HCM) are committed towards your privacy regarding any information that we collect, while you use our software applications (Desktop, Web, Mobile or any other) and websites, collectively called the Services.

This Privacy Policy applies when you use our Services. Maverik HCM Solutions LLP (Maverik HCM) operates a web based and Mobile applications called Maverik HCM that are part of the services that we offer. The applications consist of various modules and all such products, Applications, Websites, Mobile Applications are collectively called “Services”.

Data Controller and Data Processor:

We process two main types of personal data.

  • Customer Data – Personal data that forms part of data that is provided by our customers and their end-users for processing. We are Processor of this data. Data may also be shared during product implementation.
  • Other Data – Personal data about our client owners, visitors and other individuals that is collected and processed directly for marketing purpose. We are Controller of this data.

What Information Do We Collect?

Customer Data

As customers, you provide us with data for processing as part of usage of our Services.

Customer Data is processed by us when the customers or their end-users, provide us, key-in or upload information into the service. For example, customers who uses our application may upload Customer Data about themselves or their employees. This data includes recruitment related data, payroll data, employee details, employee bank details, tax records etc.

Data may also be shared during on-premise or cloud implementation of the product.

Other Data

Customers data that is necessary to create user accounts. For creation of user accounts, customers provide their name, email address, password, job title, telephone number and correspondence address.

We collect data when you use our applications / websites or provide it directly to us.

  • Log Data – Our servers automatically collect information when you access or use our applications and services. This data is recorded in log files. Examples of such data include IP Address.
  • Subscription Data – We also collect the information that you provide to us as part of signing up for our newsletters, or request demo of our products.
  • Contact Us Data – When you enquire about our products and services, we collect and store this data to communicate with you and respond to your enquiry.
  • Seminars and Conferences– We collect and retain the information that you provide during any events and seminars.

Other data that we collect: Apart from data that you provide us directly, we also collect data from social media websites such as LinkedIn etc for our marketing and sales purposes.


We collect data through cookies. Maverik HCM Solutions LLP (Maverik HCM) uses cookies to help ourselves identify and track visitors, their usage of our Services, website, and their website access preferences. Maverik HCM Solutions LLP (Maverik HCM) visitors can control cookies through your browser settings.

User Provided Information

The Application does not collect any additional information beyond what you have already used with the standard internet web client or mobile application. When you use the Application(s), you are interacting with either your Maverik HCM subscription or private cloud Maverik HCM instance or on-premise Maverik HCM instance.

The privacy policy applicable to those services also applies to information you provide through the Application(s). We may also use the information you provided us when you purchased your Maverik HCM license to contact you from time to time to provide you with important information, required notices and marketing promotions.

Automatically Collected Information

In addition, the Application(s) may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, GPS Location when using certain features, the type of mobile Internet browsers you use, and information about the way you use the Application.

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Applications and our service. We will share your information with third parties only in the ways that are described in this privacy statement. We may disclose User Provided and Automatically Collected Information:

  • As required by law.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. With our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

If a development partner is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Except as described in this Privacy Policy, we will not share your personally-identifiable information with anyone without your consent.

How We Use Your Data?

How we use your personal data depends on which Services you use and how you use those Services. Customer Data will be used by Maverik HCM Solutions LLP (Maverik HCM) in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. Maverik HCM Solutions LLP (Maverik HCM) is a processor of Customer Data and Customer is the controller.

Other Data is used to send our newsletters and to communicate with you effectively by responding to your requests, comments and questions.

Lawful basis of processing

We have lawful basis to process your personal data. We have a legitimate interest in processing, in some cases use your consent as basis for lawfully processing your personal data.

We process your personal data only when we have a lawful basis. Presently, our lawful basis is performance of contract for processing of Customer Data and Legitimate Interest or Consent for processing Other Data. In some cases, we may also have a legal obligation to collect personal information from you.
Note: As you agree to a particular processing of your data with us, you also have a right to withdraw the consent at any time.

How we use Customer data?

We use your data to authenticate and authorize access to our services.

We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable Services agreement with us. We use your data to provide you a better experience and thus support you with our service. In each case, Maverik HCM Solutions LLP (Maverik HCM) collects such information only when it is extremely necessary or appropriate to fulfil the purpose of the interaction with our services.

  • To provide Services. We process Customer Data as a Data Processor to provide services to our clients through our Services.
  • To send emails and other communications . We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services and our Services offerings. These communications are considered part of the Services and you may not opt out of them unless you choose to not use our Services.
  • Customer Support . If you send us a request (for example via a support email or via one of our feedback mechanisms), we respond to your request and assist you in resolving the issue faster.
  • Other purposes: For any other purpose as provided for in the Services Agreement between Maverik HCM Solutions LLP (Maverik HCM) and the customer, or as otherwise authorized by the customer. In accordance with or as may be required by law.

How we use Other data?

We may send you service related messages or marketing / promotional materials. You may choose to restrict the collection or use of your personal information. We use Other Data to arrange demo of our products that you request for, send you promotional material and updates about the company or invite you to conferences and events that are relevant to you. Direct marketing is carried out only if you give us consent to receive such communications from us.

Your Information Shared With Others

Recipients of your data

Your data will be shared with other recipients in order to provide you with services.
While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers. Examples of when and for what purpose your data is shared include data center / hosting services, email marketing services, etc.

The following categories of recipient will most likely receive your data for us to provide services to you.

  • Third Party Data Center Services
  • Third Party SMTP and SMS notification services.
  • Our direct marketing and other agencies for communications.

To Comply with Laws: If we receive a request for information, we may disclose if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.

We may also share your data to an acquirer in the event of a sale of substantially all of our assets or other change of control transaction.

Your Consent By using the Application and our Services, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place globally.

Data Retention Policy

We will retain your personal information as long as it is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Customer Data – We retain your information as long as you have an active Services account.
We may also retain your personal information for extended period under applicable statutory laws.

Maverik HCM Solutions LLP (Maverik HCM) will retain Customer Data in accordance with the Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. When you decide to stop using our services, we will either delete or return all Customer Data, as per your instructions.
Other Data – We retain your information as long as necessary for the purposes that we have described in this privacy policy.
Maverik HCM Solutions LLP (Maverik HCM) may retain Other Information pertaining to you as long as necessary for the purposes described in this Privacy Policy.

Your Rights

You can request to access, update or correct your personal information. You also have the right to object to direct marketing.
You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you also have the right to request for deletion or restriction of your personal data and ask for portability of your personal information.

Customer’s Rights to Control Data:

Whenever you use our services, we aim to provide you easy means to access, modify, delete, object to or restrict use of your personal information.
We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. Some rights can be access from within the Maverik HCM application(s). For visitors, these rights can be exercised by contacting us with your specific request.

  • Right to Rectify : You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
  • Right to Erase: You can ask us to erase or delete all or some of your personal data (e.g. if it is no longer necessary to provide Services to you).
  • Object or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g. if we have no legal right to keep using it) or to limit our use of it (e.g. if your personal data is inaccurate or unlawfully held).
  • Right to Access/Take Your Data: You can ask us for a copy of your personal data that you have provided in machine readable form.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. For mobile apps you may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Security Measures To Protect Your Data:

Security Measure

We implement security controls to prevent breaches and unauthorised access to your data.
We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc. Please be aware that althogh we endevor to provide reasonable security for information we process and mantain, no securtiy system can prevent all potentioal security breaches.

Other Information:

Contact Information

You can contact us about this privacy policy or use of our services. If you have any questions or queries regarding this Policy, you may contact us through email at []

You may also contact us at our mailing address below:

Maverik HCM Solutions LLP (Maverik HCM)
WeWork Zenia, 4th Floor, Hiranandani Circle, Hiranandani Business Park, Thane, Maharashtra 400607
E-mail  []

Mobile: +91 9967443894

Privacy policy change

Maverik HCM Solutions LLP (Maverik HCM) may change this Privacy Policy from time to time, at our sole discretion.

Maverik HCM Solutions LLP (Maverik HCM) encourages its visitors and customers to frequently check this page for any changes to its Privacy Policy. If you use our Services, this makes you confirm your continued use of our services after any change in this Privacy Policy, will constitute your acceptance of such changes and agree to be subject to the revised privacy policy.

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